Read some of our most common questions our clients ask.

You will get personally escorted VIP treatment from start to finish on our Shop While You Walk Shopping Tours, Luxury Transportation Shopping Tours and The Grand Tour. Upon booking your tour, you will receive a confirmation email about where to meet and when, along with our contact information. Our tours are minimum 3.5 hours in length. Please note: we require 50% deposit upon booking. Shopping Tour must be paid 100% in full before departing on Shopping Tour.

Basic Tour: Shop while you walk:

We meet and greet you outside the Victoria Visitor Center located at 812 Wharf Street at 9:45am. We begin the tour from there and visit a select number of special boutiques that match your personal style and needs. The tour ends at a fabulous local restaurant called Vista 18 Westcoast Grill & Wine Bar, 740 Burdett Ave, where you can dine with your shopping friends on locally sourced West Coast cuisine. You must find your own transportation back to your hotel or location. Keep in mind to wear comfortable footwear. We shop rain or shine.

Best Value: Luxury  Shopping Tour:

Your tour will begin with a pick-up at your hotel. *Please note that for locals or visitors staying outside the downtown core, you will receive a meeting place and time in your reservation confirmation* the luxury transportation shopping tour ends at a downtown restaurant, Vista 18 Westcoast Grill & Wine Bar, 740 Burdett Ave. You must find your own transportation back to your hotel or location.

The Grand Tour: Shopping & Saanich Peninsula Wine Tour

Your tour will begin with a pick-up at your hotel. *Please note that for locals or visitors staying outside the downtown core, you will receive a meeting place and time in your reservation confirmation* the luxury The Grand Tour ends with drop off at your hotel. Please note: Tour length is 8 hours. Tour guests must be 19 years and older at all wine and distillery stops.

 

We ask that you book at least 1 week in advance before your desired tour date. We don’t encourage it, but contact us if you would like to request a last minute booking and we will see what is available!
We accept cash, money e-transfer, and paypal (debit, visa, MC, or America Express) Please note there is an additional 5% per transaction in regards to paying with paypal.
We understand that life happens, however, we need 4 days notice before the tour date to cancel your reservation. Depending on the tour package, there will be a cancellation fee. Luxury Transportation Tour: Cancellation fee of $250.00. Shop While You Walk Tour: Cancellation fee of $50.00.
Not at all, but it is greatly appreciated.
We shop rain or shine. The weather doesn’t stop us from a great day of shopping! Most of the boutiques are within a close walking distance next to each other and our luxury transportation service will keep you warm and dry. Sorry, but refunds are not available for rainy day or inclement weather cancellations.

Do you have a question that isn’t answered here?

Contact us using our online form and we will do our best to answer your questions as soon as possible.